Is Dippin Daisys swimwear true to size?

Please refer to the "Size and Fit" in the product page or view our sizing chart to determine the best fit for you!

I forgot to use my discount code. Can it be applied to my order?

Unfortunately, you cannot make changes to your order post-checkout. Please contact us asap at hello@dippindaisys.com for assistance.

What products can be returned/exchanged?

All products may be returned and exchanged unless they are marked FINAL SALE, are over a 20% discount, or otherwise noted in a sale or promotions terms and conditions.

What is your return/exchange policy?

We happily accept returns/exchanges within 15 days of when your order was delivered. For returns, an $8 shipping cost will be deducted from the total refunded amount. Please click here to read more about our return policy.

Currently, we offer one-time returns and exchanges, which can be done through our returns portal. This means you can return/exchange as many items from your order, but you may only enter the return/exchange process once. If you have already made a return on an order, you cannot make an exchange and vice versa. NOTE: We do not allow returns/exchanges on exchanged items.

Do you offer free exchanges?

Yes, we offer free exchanges. Please click here to make an exchange.

NOTE: Exchanges that cost more than the original/returning item will require you to pay the difference.

Do you offer free shipping?    

Yes, we offer free standard shipping on US and Canada orders of $100+ and free standard shipping on international orders of $200 USD or more.

I haven’t received my order yet. What should I do?

We apologize and want to make this right. Please email us at hello@dippindaisys.com or call 626-782-7620 so we can address any issues and get your order to you as soon as possible.

NOTE: Preorder items will be shipped from the "available from" date specified on the product page. Once the pre-order item is in stock, we will ship the entire order.

What should I do if my order is wrong, damaged or defective?

Oh no, we’re sorry to hear that! Contact us within 5 days of receiving your order via email at hello@dippindaisys.com  Please include your order # and take a photo of any damaged/defective items so we can better assist you. If we’ve made a mistake on our end, we’ll send you a shipping label to cover the shipping costs.

How should I wash my Dippin' Daisy's suit?

To ensure the longest life for your Dippin' Daisy's suit, we suggest hand-washing it since machine cycles can be rough and snag the ties and fabric. If you wash your suit in a machine, please make sure to run it on a delicate setting and hang dry your suit.

Here are a couple additional tips to keep your Dippin Daisys in top-notch shape:

• Rinse your suit after swimming in the pool or ocean. The chemicals in chlorine and the salt from the ocean can make fabrics fade.
• Avoid ringing out your suit since this can stretch its fabric. Instead, roll it in a towel like a sleeping bag to remove any excess water.
• Switch up your look and alternate Dippin' Daisy's suits. This allows the suit to take its original shape and keeps it fresh for many years to come.

How can I stay up-to-date on Dippin' Daisy's promotions and specials?

Sign up for text and emails here!

How can I be featured on Dippin' Daisy's’s Instagram page?

We love to see our styles in action! For the chance to be featured, tag @dippindaisys in any photo with our swimwear. 

What happened to your ambassadors program?

We just relaunched our new ambassador program. Additionally, we have a loyalty program where you can earn exclusive perks, reward, and more. Sign up for free and get your first 25 points here!

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.