HOW CAN I START CARRYING Ris-k SWIMWEAR IN MY STORE?
Become a wholesale customer with us and get affordable prices on bulk orders. We are proud to say that all of our swimwear is made at one our privately owned manufacturing facilities in the United States. Each order is customized with only the sizes and quantities you choose—no prepacks! Orders must be a minimum of $400 and a minimum of 4 pieces per style.
If you’re ready to get this party started, just follow these simple steps:
Register your wholesale account here. Fill up all necessary information pertaining to your business and click the Next or Submit button to complete registration.
Wait For 24-48 hours Verification where we will be asking proof of business like Business license, Permits for approval! It's that easy.
Fax: (626) 782-7621
Once we’ve received your business license, we’ll send you a confirmation email in 3-5 business days so you can start orderin’ away!
CAN I PAY MY WHOLESALE INVOICE ONLINE?
You can! Go to our Payment Portal to complete your online payment.
IS THERE ANY ADDITIONAL CHARGE TO PAY ONLINE?
There is no charge for paying with a credit card.
I'M OUTSIDE OF THE US, CAN I PAY ONLINE?
Yes! You can pay online with a credit card outside of the US.
HOW DO I GET A COPY OF MY INVOICE?
Simply reach out to our Customer Service team at email@example.com to request an invoice. Also, once an order is approved on Joor, you will also automatically be sent a purchase order sheet.
I HAVE QUESTIONS ABOUT CHARGES TO MY ACCOUNT, WHO SHOULD I CONTACT?
Please email our Credit Team at firstname.lastname@example.org for details.
HOW DO I REMOVE MY CREDIT CARD ON FILE?
Contact your Sales Executive assigned on your Joor or email our AccountingTeam at email@example.com for assistance.
SHOULD I NOTIFY MY SALES EXECUTIVE WHEN I SUBMIT AN ORDER ON JOOR?
JOOR automatically sends all orders to your Sales Executive for approval. If there are any issues with your order, your Sales or Accounting Executive will contact you. To have a Sales or Accouting Executive contact you, please contact customer-service@vivausaswim.
IF AN ITEM IN A FUTURE DELIVERY IS SHOWING AS SOLD OUT, CAN I STILL SUBMIT THE ORDER WITH THE DESIRED UNITS?
You can, but please note we might not be able to fill your order. When you submit your order, your Sales Executive will review availability and confirm if units are available.
HOW DO I COMBINE AN ORDER DURING CHECKOUT IF THE STYLES ARE FROM DIFFERENT LINESHEETS?
Only a Sales Executive can create an order with styles from different linesheets. Please contact your Sales Executive for further assistance.
WHAT IS THE STATUS OF MY ORDER?
Either your Sales Executive or Customer Service at firstname.lastname@example.org can provide your order status.
HOW CAN I SUBMIT A CHANGE TO AN ORDER WHICH HAS ALREADY BEEN APPROVED?
Reach out to your Sales Executive at email@example.com
HOW CAN I VIEW MY ORDER HISTORY?
Simply log onto JOOR, click Orders in the page header. This will display your order history and you will have options to filter by designer and order status.
WHEN DO YOU SHIP ORDERS?
Our warehouse ships “as ready” daily (barring holidays). This means we’ll get your order to you as soon as possible.
HOW CAN I SEE IF MY ORDER HAS SHIPPED, AND AM I ABLE TO VIEW TRACKING?
Please reach out to Customer Service at firstname.lastname@example.org or call +1 (626) 782-7620
WHAT CARRIERS DO YOU USE TO SHIP ORDERS?
Most of our shipments will ship with United States Postal Service (USPS) and United Parcel Service (UPS).